Loan Officer Q&A: Sean Ingold on Culture, Growth, and Careers at Homestead
Since joining Homestead Financial Mortgage in 2011, this Sean Ingold has built a career rooted in strong relationships, steady growth, and a commitment to excellent customer service. Over the years, he has embraced evolving technology, collaboration, and continuous improvement to better serve his clients. In this Q&A, Sean reflects on his journey, the lessons that have shaped his success, and why Homestead continues to be a place where loan officers can truly thrive.
Q: How did you get started in the mortgage business, and what led you to Homestead?
My path into the mortgage industry started shortly after graduating from college. A close friend of mine was already working at a mortgage company, and after learning more about the business and the opportunities it offered, I decided to apply. That first role gave me a solid foundation and helped me understand how impactful this career can be for customers.
A few years later, I connected with another friend who was working at Homestead Financial Mortgage. He spoke highly of the company and its culture and was kind enough to put in a strong reference for me. After learning more about Homestead’s values and approach, it felt like the right fit, and I’ve been proud to call Homestead home ever since.
Q: What’s your favorite memory or proudest moment since joining the Homestead family as a Loan Advisor in 2011?
One of my proudest moments has been being recognized by the company for my work ethic and commitment to customer service. Knowing that the effort I put into helping clients and supporting the team doesn’t go unnoticed means a lot. That recognition reaffirmed that I was in the right place and motivated me to continue raising the bar for myself and my clients.
Q: What is the best advice you received during your time with us?
Some of the best advice I’ve received at Homestead was to fully embrace the company’s evolving technology and tools to improve efficiency. Learning how to leverage those resources has helped me work smarter, stay organized, and ultimately provide a better experience for my clients. It’s made a real difference in how I manage my day-to-day tasks and serve borrowers more effectively.
Q: How would you describe the culture at Homestead, and what makes it different from other places you’ve worked?
Homestead offers a supportive, team-driven culture that genuinely prioritizes its employees. Leadership is accessible, collaboration is encouraged, and there’s a strong focus on long-term success. What sets Homestead apart is the company’s commitment to its people. Loan advisors are supported, trusted, and empowered to grow their business.
Q: If you could give advice to a loan officer considering joining Homestead, what would it be?
I would tell them that Homestead is a great company that provides an environment where loan officers can truly reach their full potential. Between the support, resources, and culture, you’re given the tools and encouragement needed to grow both professionally and personally. If you’re looking for a place that invests in its people, Homestead is worth serious consideration.
Sean’s experience highlights what makes Homestead stand out in the mortgage industry. With accessible leadership, strong team support, and the tools needed to work efficiently, he has found an environment that encourages both personal and professional growth. For loan officers considering their next step, his message is clear. Homestead is a company that invests in its people and gives them the opportunity to reach their full potential.